e7ee Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the e7ee platform and its user ("you" or "player"). By visiting the e7ee website or creating an account, you are considered to have fully accepted these terms. If you do not agree with any part of these terms, please do not use our platform.

• "Platform" means the e7ee website and all services connected to it.
• "Account" means your personal user profile registered on the e7ee platform.
• "Funds" means the amount of money deposited into your account.
• "Bonus" means any additional reward or promotional offer provided by e7ee.
• "Wagering Requirement" means the condition specifying how many times you must place bets before a bonus can be withdrawn.

To register on the e7ee platform and play games, you must meet the following conditions. This platform is for players aged 21 and above only.

• You must be at least 21 years of age.
• You must be in a jurisdiction where online gaming is not prohibited by law.
• Each person may open only one account; creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• Keeping your account password confidential is entirely your responsibility.
• You must not use any automated system or bot to play games.
• e7ee reserves the right to refuse account registration at any time without reason.

e7ee places great importance on the identity verification process as a safe and fair platform. We reserve the right to verify your identity where required.

• A copy of your national identity card, passport or driving licence may be requested for verification.
• A utility bill or bank statement may be requested as proof of address.
• Withdrawals may be put on hold until verification is complete.
• If false information is provided, the account will be immediately closed and all funds may be forfeited.
• Your verification information is kept secure in accordance with e7ee's privacy policy.

The following activities are strictly prohibited to ensure the smooth operation of the e7ee platform:

• Fraudulent activity, money laundering or any illegal financial transaction.
• Opening multiple accounts or using another person's account.
• Bonus abuse — attempting to claim the same offer more than once.
• Attempting to spread hacking, viruses or malware.
• Any attempt to manipulate game outcomes.
• Harassment of other players or discriminatory behaviour.
• Making deposits or withdrawals for a third party's account.

If such activities are detected, the account will be immediately closed and all balances may be forfeited. Legal action may also be taken if necessary.

e7ee supports the most popular mobile banking methods in Bangladesh. We use SSL encryption for fast and secure transactions.

• The minimum deposit amount is ৳500 (applicable per method).
• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 5 to 30 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and Bank Transfer.
• Withdrawals will be made through the same method used for the deposit.
• e7ee does not charge any transaction fees; however, your payment provider's own fees may apply.
• A maintenance fee may be applied to accounts that have been inactive for more than 90 days.
• In the case of suspicious transactions, withdrawals may be put on hold for verification.

e7ee's bonus offers are provided to give players additional benefits. All bonuses are subject to the following terms and conditions:

• Welcome bonus: 100% bonus on the first deposit, up to ৳15,000.
• A wagering requirement of 25 times (25x) must be met before a bonus can be withdrawn.
• If the wagering requirement is not completed within the set time after bonus activation, the bonus will be cancelled.
• A bonus offer may only be claimed once; multiple claims by members of the same household or from the same device will be considered prohibited.
• e7ee reserves the right to change or cancel the terms of any bonus offer at any time.
• Certain game categories may be excluded from bonus wagering — see the details of each offer.
• If bonus abuse is detected, all bonuses and related winnings will be forfeited.

e7ee's VIP program has four tiers that provide special benefits to regular players:

• Bronze tier: up to 0.2% weekly cashback.
• Silver tier: up to 0.5% weekly cashback.
• Gold tier: up to 0.8% weekly cashback.
• Platinum tier: up to 1.0% weekly cashback.
• Advancement to a VIP tier depends on your overall activity, loyalty and regular participation.
• e7ee reserves the right to change VIP benefits and cashback rates.
• Cashback is credited every Monday according to Bangladesh Standard Time (BST, UTC+6).

All games provided on the e7ee platform are developed by world-class game developers and follow the principles of fair play. The following terms and conditions apply to games:

• All game outcomes are determined through Random Number Generator (RNG) technology.
• If a game is cancelled due to a technical fault, the bet amount for that game will be refunded.
• If the internet connection is lost, the game result will be saved on the server.
• The result recorded in the game log is final; disputes will not be settled based on screenshots.
• The game providers' own rules may also apply.
• e7ee reserves the right to remove or add any game to its platform.
• Players play games at their own risk; e7ee does not guarantee any specific winnings.

e7ee's sports betting section allows betting on cricket (BPL, IPL, T20 World Cup, ICC events), football (FIFA, local leagues), kabaddi and many more sports.

• Once a bet is placed, it cannot be changed or cancelled unless the event is cancelled.
• If a match is cancelled or suspended before the scheduled time, the bet amount will be refunded.
• Bets placed before odds change will remain valid at the original odds.
• If incorrect odds are displayed due to a technical reason, those bets may be cancelled.
• A maximum bet limit may be set for a specific event.
• After results are announced, winnings from successful bets will be automatically added to the account.

e7ee's customer service team will assist with any technical issues or disputes.

• e7ee is not liable for server errors, network failures or faults in third-party services.
• Any dispute must be reported by email to [email protected] within 72 hours of the incident.
• During dispute resolution, e7ee's server logs and database records will be considered as final evidence.
• e7ee's decision will be considered final and binding.
• If a dispute is not resolved, action will be taken in accordance with applicable law in Bangladesh.

e7ee places the highest importance on your personal information. Full details of data collection and use are available on our Privacy Policy page.

• Your personal information is protected by SSL encryption technology.
• e7ee never sells your personal information to third parties.
• Information may be provided to the relevant authorities where there is a legal obligation to do so.
• You have the right to request correction or deletion of your information.
• You may request to opt out of marketing communications at any time.

Follow the guidelines below to keep your account secure:

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• If you notice any suspicious activity, inform us immediately.
• It is advisable not to access your account using public Wi-Fi.
• e7ee will never ask for your password by email or chat.

e7ee always gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment, not a source of income. For more information, please visit our Responsible Gaming page.

• Players can set their own deposit limits.
• Using the Self-Exclusion feature, an account can be temporarily or permanently closed at any time.
• If signs of addiction are noticed, e7ee will advise the player to seek professional help.
• It is the responsibility of guardians to keep minors (under 21 years of age) away from gaming.
• e7ee reserves the right to restrict or suspend any player's account for their safety.

e7ee strives to operate its services to the highest standard. However, e7ee is not liable in the following cases:

• Any failure of third-party services (payment gateways, game providers).
• Losses caused by internet connection issues.
• Service disruptions due to unexpected technical reasons.
• Losses caused by your own negligence or incorrect information.
• Natural disasters, war, epidemics, or other unforeseeable events (Force Majeure).

e7ee reserves the right to change these terms and conditions at any time.

• In the case of significant changes, players will be notified via email or a notice on the platform.
• Updated terms and conditions will take effect 7 days after they are published.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, please request to close your account.

Players may request to close their account at any time.

• Submit your account closure request via email to [email protected].
• Any pending withdrawals will be processed before the account is closed.
• e7ee may immediately close any account due to a violation of the terms and conditions.
• Data from closed accounts will be retained in accordance with legal requirements.